Explore how Worky modernized payroll and compliance operations in Mexico for the world's largest logistics company streamlining workforce management, ensuring local compliance, and driving scalable HR innovation across global markets.
As the world's largest logistics and shipping company, MSC needed to overhaul its outdated HR infrastructure in Mexico to better support its growing workforce. The goal was clear: reduce administrative burden, digitize manual processes, and empower employees with greater transparency. Their challenges included:
MSC relied on a rudimentary, spreadsheet-style system plagued by instability and frequent service disruptions. These recurring issues caused delays, errors, and rework— ultimately hampering productivity.
Without robust HR tools, generating reports, gaining insights, and managing employee data was time-consuming and inefficient. The lack of automation made strategic HR functions nearly impossible.
The existing system could only monitor attendance and vacation time, leaving critical gaps in incident tracking. Pre-payroll processes were heavily manual, requiring time-intensive searches and increasing the risk of payroll inaccuracies.
MSC faced a massive operational burden every pay cycle, manually reviewing 7,600 attendance records for pre-payroll processing. Without an integrated, digital system, this process was highly time-consuming and vulnerable to human error. The lack of automation not only slowed down operations but also compromised payroll accuracy and team productivity.
MSC turned to Worky, a modern HR platform tailored for the Mexican market, to digitize and streamline their HR operations. With Worky, MSC significantly reduced manual tasks, eliminated costly errors, and accelerated decision-making through real-time access to critical data. Key improvements included:
Worky simplified how incidents are recorded, approved, and tracked — enabling faster, more dynamic workflows and reducing administrative friction.
With Worky Payroll, MSC now benefits from automated, error-free calculations and full compliance assurance — bringing peace of mind and operational confidence.
Worky's configurable Time Clock tool gave MSC the flexibility and control to accurately manage shifts, track attendance, and maintain full visibility into workforce hours.
By implementing Worky, MSC didn't just streamline payroll — they transformed their HR operations and elevated the employee experience across the board.
Real-time updates to incidents and attendance now allow MSC to generate pre-payroll in just two hours — a dramatic improvement from the previous three-day process. This leap in efficiency has freed up valuable time and resources, allowing the team to focus on strategic initiatives.
With greater visibility into the organization — like access to the employee directory, birthdays, and internal updates — employees feel more connected and valued. Worky has helped foster a stronger sense of community, boosted internal communication, and reinforced organizational commitment.
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